Samsung Galaxy Fold

Samsung fixes Galaxy Fold display issues ahead of September launch

Image credit: Samsung

Samsung’s Galaxy Fold is being prepared for a September launch after the firm said it had fixed many of the issues which caused high failure rates in early versions of the handset that were sent to reviewers.

The South Korean tech giant originally targeted an April launch, but many journalists who received sample devices managed to break or damage it within just a few days of use, prompting Samsung to delay the official product launch.

Early testers reported issues with the Fold’s screen, including several who mistakenly removed a protective film over the screen, which caused the device to stop working in some cases.

Speaking to the Independent earlier this month, Samsung Electronics CEO DJ Koh admitted the device had been released too soon and called the company’s failed press launch of its radical screen-bending Fold device “embarrassing”.

The firm said it has now taken the time “to fully evaluate the product design, make necessary improvements and run rigorous tests to validate the changes we made”.

It has extended the top protective layer of the display beyond the bezel, making it apparent to users that it is an integral part of the display structure and not meant to be removed.

It has also reinforced the top and bottom of the hinge area with newly added protection caps to prevent debris from finding its way into the device.

Additional metal layers underneath the display have been added to improve its rigidity and the space between the hinge and body of Galaxy Fold has been reduced.

“All of us at Samsung appreciate the support and patience we’ve received from Galaxy fans all over the world,” the company said in a statement.

“Galaxy Fold is a device long in the making and we’re proud to share it with the world and look forward to bringing it to consumers.”

Samsung has been locked in a race with Chinese firm Huawei to be the first major smartphone manufacturer to release a foldable smartphone.

Huawei’s own Mate X folding device was unveiled just days after Samsung first revealed the Fold in February, but was also delayed after the Chinese firm claimed it wanted to be more “cautious” over the device following Samsung’s screen issues.

A number of other smartphone makers are also reported to be working on foldable phone handsets.

Sign up to the E&T News e-mail to get great stories like this delivered to your inbox every day.

Recent articles