View from India: Mobile communication and cyber security impact tech landscape

Year after year technology is becoming more immersive, inclusive and invasive. We are moving into a new world where drone technology, digital investment, crypto currency and Smart Cities are among the Next Big and Promising Things. A suite of disruptive technologies has made this possible. Here’s a checklist of technologies that have brought about this paradigm shift.

Ring into Mobile Communication Technologies

The increasing mobile subscriber base in India and the demand for smartphones (expected to reach 180 million by 2019) have motivated the service providers to bring innovative and next-level communication technologies for consumers. “For example, VoLTE is trending amongst service providers that help them offer better and faster services, such as IP Multimedia Subsystem (IMS) centralised services, HD-voice, video sharing, messaging, emergency call handling and operator-specific services. VoLTE and VoWi-Fi do not only mitigate call drops, they also bring effective data and voice transmission,” said Akhilesh Tuteja, partner and head of technology, KPMG in India.

Coming to VoLTE and VoWi-Fi, both technologies enable service providers to offer better consumer experience over smartphones. VoLTE would enable IP-based voice, data and streamlining media at higher speeds and offer at least 100 Mbits/s, with high mobility. VoLTE and VoWi-Fi would help create revenue for telcos and could also help them reduce cost. Further, advanced communication technologies are the key driver for growth of connected devices and technologies.

Cyber Security

With the increasing number of internet users and interconnected devices, the danger of cyber-attack is imminent, to both government and private companies. Hence, both the public and private companies are investing to strengthen the security frameworks, policies and governance to prevent breach or unauthorised access.

Internet of Things (IoT)

The Internet of Things (IoT) – linking sensors, machinery, toasters, televisions, and more to the internet – saw tremendous growth as well. IoT enables consumers to turn on their house lights from the train on the way home from work and start their car on a snowy winter day from the comfort of their living room. “Businesses receive even greater benefits from IoT technology. Farmers can monitor the health of crops using sensors that automatically turn on watering systems or apply fertiliser when needed, without requiring human intervention. Manufacturers can monitor equipment performance using sensors that trigger automatic servicing when needed,” said Manav Garg, CEO of Eka Software Solutions.

Cognitive Capability

“Cognitive computing, machine learning, artificial intelligence and neural networks are gaining traction to get advanced device behaviour from machines (self-driven cars) and software such as robotics process automation (RPA). Cognitive capability is becoming essential in security for pattern recognition, speech recognition (Siri) and natural text processing,” highlighted Tuteja. Natural language processing is significantly used to automate processes in the BPM industry.

Advanced Analytics

The use of advanced analytics to make use of big data expanded in 2016. “Businesses have been upgrading their systems to collect greater quantities and quality of data for years – since the arrival of big data – but they are now focusing on the advanced analytics required to use that data. The age of big data visualisation, where advanced analytics platforms are able to automatically gather big data and analyse it in meaningful ways, is helping users make sense of all the data and form accurate, actionable conclusions,” explained Garg.

Cloud is the Final Word

These tech trends require powerful computer with extensive capacity to collect and analyse the volume, velocity and variety of data generated. Cloud platforms enable big data applications and advanced analytics. Companies that choose cloud-based solutions do not need to invest in expensive hardware to run these programs, or spend money maintaining the systems. “Cloud-based solutions are also easy to scale. Companies simply lease more space from the cloud provider when they need more capacity enabling analytics platforms to handle massive quantities of data without needing to scale up IT resources. Cloud services are also redundant and secure, protecting data and virtually eliminating downtime for users,” felt Garg.

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