People question mobile payment security survey reveals

Only 1 per cent of consumers think mobile payment is safe to use in stores, a new survey has revealed.

The results of the consumer survey by Tripwire, global provider of security solutions, revealed that only 1 per cent of respondents believed that using Apply Pay or Google Wallet is a safe way to pay for in-store purchases. However, when it comes to online shopping 40 per cent agreed that a third party mobile payment like PayPal and Google Wallet is the safest way to pay.    

“Consumers still need to be wary of where they are storing their data. Third party payment providers make the online shopping experience easier, but they can and will be targeted just the same as the retailers themselves,” said Dwayne Melancon, chief technology officer at Tripwire.

A total of 2,011 people have been surveyed in the UK and US to evaluate online cyber-security awareness in consumers. Additional figures showed that more than half of the respondents associated the ‘lock icon’ with a secure transaction, while only 15 per cent of UK users will check the URL to see if the page is using SSL (secure sockets layer).  

“Even though consumers may not be responsible for charges that are made due to fraudulent charges they still need to be vigilante,” said Ken Westin, security analyst for Tripwire.

According to the results 53 per cent of UK consumers believe paying by credit card is the safest way to pay online versus 37 per cent of US consumers.

“It’s very clear that retailers and card issuers cannot protect credit card users’ data and mitigate fraud, so consumers need to take some responsibility. Everyone should review credit card statements carefully and be on the alert for suspicious activity so they can report it immediately,” added Westin.

Figures from Adobe’s 2014 Digital Index revealed that shoppers have spent an estimated $2.65bn online only on Cyber Monday, the day after Thanksgiving, 16 per more than last year.

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Mobile Payment Survey Results

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