According to a new report, there are four major flaws in organisational recruitment processes that frustrate graduates.
The study, by Talent Q, asked over 500 graduates and undergraduates about their experience of applying for jobs, whilst at or soon after leaving university. The results showed that they were most frustrated by a lack of communication and feedback, enduring long, drawn out selection processes, rude and condescending interviews and finding that the position that they’d applied for was actually quite different to the role that’s really on offer.
According to the study, only 49 per cent of organisations explain why they are using assessments in the recruitment process. Of the graduates who undertook assessments, only 49 per cent were given feedback on the tests they had undertaken. Of these, less than half were satisfied with the detail of that feedback.
It also highlighted that 22 per cent of graduates read other people’s recruitment experiences online, in student forums, and 70 per cent of graduates claim that other people’s bad experiences with an organisation would put them off applying to that company for a job. Just over half say negative publicity about an organisation would deter them and 42 per cent say a long application process would put them off.
“Graduates are telling us that they want a real insight into the role, an engaging and quick application process, cordial interviewers, a professional and fast selection process and they want to be kept up-to-date with correspondence and feedback,” says Steve O’Dell, managing director, UK at Talent Q.
“These are not unreasonable requests. Those organisations that don’t deliver these things are not only being disrespectful to their candidates, they’re damaging their employer brand,” he notes.