Apple accused of gagging family over exploding iPod

The manufacturers of the iPod have been accused of attempting to gag owners of exploding iPods who applied for a refund, claims the Times.

According to the report, 11-year old Ellie Stanborough was given an iPod Touch, which developed a serious battery problem.

"It made a hissing noise," her father told the Times. "I could feel it getting hotter in my hand, and I thought I could see vapour."

Mr Stanborough threw the device out of his back door, where "within 30 seconds there was a pop, a big puff of smoke and it went 10ft in the air".

The paper reports that the family contacted Apple to get a refund for the faulty hardware, but were told that they would receive compensation only if they signed a gagging order preventing them from discussing the exploding iPod with anyone.

Apple also declined to admit liability for the fault, and said that it would sue for damages if the gagging order was breached.

Mr Stanborough refused to sign the order. "I thought it was a very disturbing letter. They are putting a life sentence on myself, my daughter and Ellie's mum, not to say anything to anyone," he said.

"If we inadvertently did say anything, no matter what, they would take litigation against us. I thought that was absolutely appalling. We didn't ask for compensation, we just asked for our money back."

The Japanese government recently issued a warning on the matter, and Apple currently faces a legal suit in Ohio after an iPod allegedly exploded in a child's pocket.

Recent articles

Info Message

Our sites use cookies to support some functionality, and to collect anonymous user data.

Learn more about IET cookies and how to control them

Close