Firms lack confidence in ability to recover Exchange data

Enterprises face big risks when recovering critical emails, IT executives from the world̵7;s largest corporations have revealed. Two-thirds of survey respondents 'lack confidence' in their ability to recover their Microsoft Exchange servers in the event of failure or disaster. 

Enterprises face big risks when retaining, protecting and recovering critical email data, IT executives from the world̵7;s largest corporations in financial, retail, media, and manufacturing have revealed. Two-thirds of survey respondents lack confidence in their ability to recover their Microsoft Exchange servers in the event of failure or disaster. 

The research by Mimosa Systems found that business continuity and disaster recovery were one of the main IT drivers for implementing an email archiving solution. The survey sample comprised end-users, IT managers, and IT companies discovered that IT departments in most UK firms were taking many hours to recover a failed Microsoft Exchange server, leaving most employees without their most critical business application for almost a third of their working day.

The survey identified that the responsibility of recovering individual emails, either lost or accidentally deleted, still falls onto the shoulders of the IT manager, with 75 per cent of firms surveyed confirming that employees ̵6;lack the ability to search and recover from email archives without IT support̵7;.

Recovering lost or deleted emails remains a highly time-intensive task, with IT departments claiming they take, on average, more than five hours to manually search and recover a single email.

̶0;Email has become the most pervasive business application of the decade, [and] Microsoft Exchange is by far the most popular choice for UK businesses,̶1; says Mimosa Systems managing director Brian Bennett. ̶0;As companies put more and more critical data onto their Exchange servers the greater their need to ensure they have a robust and rapid recovery plan in place.̶1;

Further information: www.mimosasystems.com.

Image: the responsibility of recovering or accidentally deleted emails still falls onto the shoulders of the IT manager.

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