Employees feel taken for granted claims report

Employees do not feel valued by their company or their colleagues, according to a new report. Called Social Capital in the Workplace the research was conducted by the Workplace Intelligence Unit (WIU), founded by office furniture providers Herman Miller and workplace strategy experts, Forward Thinking Inc.

The research found that five out of ten people felt their employer does not value their work and their company does not act in their best interests. It also emerged that four out of ten felt their colleagues did not value their time, often turning up late to meetings or cancelling at the last minute. Three out of ten admitted colleagues not showing respect for other people’s views is a big problem within their workplace.

However, it is not all doom and gloom for businesses, with nine out of ten admitting to staying late in the last six months to help a colleague meet a deadline. Eight out of ten said they had stayed more than twice.

The report also found that email was the most commonly used form of communication within and between teams, ahead of face-to-face and phone.

Ann Brewin, Director of Forward Thinking Inc and co-founder of the Workplace Intelligence Unit, said that limiting employees’ face-to-face exposure to one another can be detrimental: “One of the great things about social capital is its impact on knowledge sharing. It’s far more effective for people to learn from one another informally on a day to day basis than to implement formal training schemes.”

Other findings from the report included:

• 40 per cent said their teams do not celebrate birthdays and hitting targets
• 44 per cent think disturbing other people’s concentration at work is a big problem (such as making loud phone calls when it is generally quiet or holding a conversation right beside someone’s desk)
• 65 per cent think their offices do not have enough space for informal meetings
• 16 per cent of employees think there is not good collaboration between members of their team.

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