Staffing and inadequate skills biggest IT problem for CIOs

A survey of CEO/CIO-level executives by IT Governance Institute has found that 38 per cent of CEOs and CIOs worldwide point to problems relating to staff with inadequate skills

The survey also revealed that 58 per cent say that insufficient number of staff remains the most common problem experienced in the last 12 months, compared to 35 per cent in a similar survey conducted in 2005.

Furthermore, 48 per cent of respondents said that IT service delivery problems remain the second most common problem. The study is a follow-up to the IT Governance Institute's 2003 and 2005 surveys and tracks IT governance trends over the past four years. Several important business developments relating to IT are identified in the report, including:

  • 93 per cent of respondents said that IT is somewhat to very important to the overall corporate strategy - an increase of 6 per cent from 2005.
  • IT is 'always on the board agenda', according to 32 per cent of respondents - up from 25 per cent in 2005.
  • 18 per cent of respondents said the IT department 'always informs the business about potential business opportunities' - up from 14 per cent in 2005.
  • Awareness of the Control Objectives for Information and related Technology (COBIT) framework for IT governance has surpassed 50 per cent - nearly doubling since 2005.
  • Use of COBIT has nearly doubled (from 8 per cent in 2005 to 16 per cent).

"We are seeing an increased demand for qualified IT professionals throughout the industry," says Lynn Lawton, CISA, FCA, FIIA, PIIA, FBCS CITP, international president of the IT Governance Institute. "Without a well-trained, fully-staffed IT department, many organisations around the world are sacrificing money, productivity, and competitive advantage."

Areas for improvement include alignment - 36 per cent of respondents reported that alignment between IT strategy and corporate strategy is average, poor or very poor. Additionally, implementation of IT governance-related activities varies around the globe.

The IT Governance Institute Global Status Report is based on the findings of a worldwide survey conducted by PricewaterhouseCoopers (PwC) in 23 countries from July 2007 until October 2007. Interviews were conducted in the native language of the interviewee by telephone or mail. Researchers contacted CIOs and CEOs from contact databases of PwC and IT Governance Institute.

The total number of interviews conducted was 749, of which 652 were from a random sample of organisations. The total results reported are at the 95 per cent confidence level with a margin of error of +/ 4 per cent. www.itgi.org.

Image: IT service delivery problems remain the second most common problems for CIOs and CEOs

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