Voice and video performance management in unified communications networks

13 May 2009
By Joe Frost, VP marketing, Psytechnics
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Building unified communications networks takes quality of experience management as well as quality of service guarantees.

This piece of contributed content looks at ways to ensure that unified communications networks offer good voice and video performance. The obvious first step is to specify and enforce quality of service guarantees for time-critical traffic on the network. But Joe Frost, vice president of marketing at Psytechnics, says this is not enough. To really make these unified networks acceptable to their users, network managers need to focus on quality of experience as well.

Read the full paper on managing voice and video performance on unified communications networks.

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